This is a list of Sub-processors we use to process your data when you use AgriWebb.
| Service | Purpose |
|---|---|
| Appcues | In app help messages and tours for user onboarding. |
| Auth0 | Currently only used for server to server connections. Not currently used for customer authentication. |
| AWS | All record keeping is stored in relational databases and servers are used to process the information. |
| ChargeBee | Subscription management system. |
| Calendly | Used to schedule product Demos and product sessions with customers. |
| Datadog | Tracks request data, performance metrics. |
| Gocardless | Direct Debit processing. |
| Google Analytics | Website Analytics. |
| Hotjar | Customer Engagement, Chat support. |
| HubSpot | Customer relationship management, marketing and communication tool. |
| Intercom | Customer support tool |
| Mixpanel | Analytics on customer usage and experience. |
| Raygun | Product error and performance tracking. |
| Salesforce | Sales and account management |
| ScaleGrid | Production database to provide AgriWebb services. |
| Segment | Connect analytics between different 3rd party tools. |
| Slack | Group chat service. Provides notifications and information on recently acquired and churned customers. |
| Snowflake | Data warehouse for analytics |
| Stripe | Credit card processing. |
| Xero | Invoices, subscription details. |
